FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
Don't see your question listed? Please provide a detailed question and explanation in our contact form and we'll get back to you ASAP!
What is your pricing?
Pricing for all packages will be available once the JOIN OUR PACK! form is completed. Please fill out the form and we will get back to you ASAP with a rate sheet.
Are you available on weekends?
Boarding is available on weekends for dogs who are in the pack program. The remainder of the included services are only available during our 9am - 5pm Monday - Friday schedule. Boarding will need advance scheduling so please let us know as soon as you'll be needing boarding services.
Do you offer boarding services?
Boarding is available for pack members only. We do not offer boarding for dogs who are not in the pack program. Boarding is unlimited in our “Pink Package” and 10% off with our “Gold Package”. We treat your dog like our own; cage free boarding with the pack, feedings, medications, and lots of belly rubs! Whenever you're out of town, we'll work our hardest to be your dog's home away from home.
What's included in your grooming services?
Grooming is available for pack members only.
Grooming is included in our Pink Package at no extra cost. This includes: 1 full grooming per month (brush out, bathing, coat trimming, nail trimming, ear cleaning), 1 complementary brush out per week, 1 complementary nail clipping per month.
Grooming in our Gold Package is offered at a 10% discount. Services include all listed above, and 1 complementary nail clipping per month.
What is your farm location?
Our farm's location is 4919 State Route 50, Gansevoort, New York.
What Shelters Do You Support?
A portion of proceeds from all merchandise sales is donated to shelters most in need in the US via Greater Good Charities. Their charitable values align with ours; To bring hope, love, and support to as many dogs as possible. To date, Greater Good Charities has invested more than $575 million in impact, including cash grants, in-kind supplies, and programmatic support to charity partners (As of September 1, 2023). Read more about why we support this organization here.
What areas do you cover?
Please provide your exact address or closest intersection within the JOIN OUR PACK! form. As of 2023, we currently offer our full services within: Northern Ballston Spa, Southern Wilton, and most of the Saratoga Springs area.
My dog has "issues", can you help with that?
At Pink Pup, we embrace dogs of all backgrounds and issues with open arms, welcoming them as if they were our own. Our mission is to provide every furry friend with the highest quality of care, helping them overcome specific issues and fostering positive, formative behaviors. We're dedicated to guiding your dog toward a path of happiness, confidence, and good behavior. Please contact us via the JOIN OUR PACK! form to see us we’re able to help.
Does my dog need to be fixed?
Ensuring the safety and well-being of all dogs in our program is our top priority at Pink Pup. To create a harmonious and secure environment, we require that all dogs be fixed before joining.
How soon can my dog start?
Your dog should be at least 8 months old and fixed. This helps us guarantee a safe and lively atmosphere during our group activities. We can't wait to welcome your pup with open paws once they meet these requirements. Fill out the JOIN OUR PACK! form to be added to the waitlist now.
Are there any breed restrictions?
We're proud to be a dog-loving community that doesn't discriminate against any breed. We believe in celebrating the unique qualities and personalities of every furry friend. All dogs are welcome here, and we look forward to getting to know and care for each one, regardless of breed. It's our passion to provide a safe, inclusive, and loving environment for dogs of all shapes and sizes.
What happened to Saratoga Dog Walkers?
Saratoga Dog Walkers, our former company name, has evolved into the extraordinary Pink Pup program you see today. What began as midday pack walks has transformed into a comprehensive dog care experience. Our brand-new farm in Gansevoort, NY, allows us to welcome more dogs and provide even better care. With spacious fields, indoor facilities, and a holistic approach to canine enrichment, we've elevated the level of care and fun for every furry member of our Pink Pup family. Our journey from a simple walk to this all-inclusive haven for dogs is a testament to our unwavering dedication to their happiness and well-being.